Your Privacy Is Our Responsibility

1. Introduction & Scope

This Privacy Policy ("Policy") is issued by the ej333 platform ("ej333", "we", "us") and applies to the website https://ej333.lat. This Policy tells you what information we collect when you use our services, why we collect it, and how that information is processed.

By accessing our website or creating an account, you agree to the terms of this Policy. You must be 21 years of age or older. Any changes to this Policy take effect upon publication on the site.

This Policy has been drawn up in accordance with applicable data protection laws and regulations in Bangladesh. ej333 treats user privacy as a top priority and does not disclose personal information to any unauthorised third parties.

2. What Information We Collect

ej333 collects various types of information to operate the platform. This information falls into two main categories:

2.1 Information You Provide Directly

• Name, mobile number, and email address provided at registration
• National ID card or passport details for identity verification
• Financial transaction details — information related to bKash, Nagad, Rocket, or bank transfers
• Information and messages shared when contacting the support team
• Account preferences and security-related information

2.2 Information Collected Automatically

• IP address and device type
• Browser type and version
• Site usage logs, page views, and session duration
• Information collected through cookies and similar tracking technologies
• Geographic location (approximate, based on IP address)

3. Purpose of Using Your Information

ej333 uses the information it collects only for the following purposes:

3.1 Service Delivery and Operations

• Creating, verifying, and securing accounts
• Processing deposit and withdrawal transactions
• Managing gaming activity and determining results
• Managing bonus and reward distributions

3.2 Security and Compliance

• Preventing fraud and unauthorised access
• Age verification (to confirm 21+)
• Implementing responsible gaming policies
• Meeting anti-money laundering (AML) requirements

3.3 Service Improvement

• Analysing and improving site performance
• Personalising the user experience
• Identifying and resolving technical issues

4. Information Sharing and Disclosure

ej333 does not sell or rent your personal information to third parties. However, in certain circumstances, information may be shared with the following parties:

4.1 Service Provider Partners

Only the necessary information is shared with selected partners for payment processing, identity verification, and technical services. These partners are obligated to comply with ej333's privacy standards.

4.2 Legal Obligations

Information may be disclosed when required by a court order, a regulatory authority's directive, or a legal process. Any such disclosure will always be limited to what is strictly necessary.

4.3 Fraud Prevention

If serious fraud, money laundering, or other illegal activity is suspected, information may be shared with the relevant authorities. This is essential for protecting user safety and the overall integrity of the platform.

5. Cookies and Tracking Technologies

The ej333 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the quality of our service.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions and security
• Functional Cookies: Remember your preferences and settings
• Analytical Cookies: Used to understand how the site is used

5.2 Cookie Controls

You can control or disable cookies through your browser settings. However, disabling essential cookies may prevent some features of the site from working properly.

6. Data Security Measures

ej333 has adopted industry-standard technical and organisational measures to ensure the security of your information:

• SSL Encryption: All data transfers are secured via TLS/SSL protocols
• Secure Servers: Data is stored in high-security data centres
• Access Controls: Only authorised staff can access user information
• Regular Audits: Regular assessments are conducted to identify security vulnerabilities
• Two-Factor Authentication: An additional verification layer to protect your account
• Encrypted Database: Stored data is kept in encrypted form

However, no transmission of information over the internet is completely risk-free. While we are committed to providing the highest level of protection, users also have a responsibility to keep their passwords confidential and to report any suspicious activity immediately.

7. Data Retention Period

ej333 retains your information only for as long as necessary. In general:

• Account information: for as long as the account is active and for a defined period after it is closed
• Financial transaction records: for the period required by legal compliance obligations
• Communication logs: for a limited period to improve support quality
• Cookie data: automatically deleted upon the expiry of each cookie's set duration

After the retention period ends, or upon request, information is securely deleted or anonymised.

8. Your Rights

You have the following rights over your personal information. To exercise these rights, please contact our support team:

• Right of Access: The right to know what information we hold about you
• Right to Rectification: The right to request correction of inaccurate or outdated information
• Right to Erasure: The right to request deletion of your information in certain circumstances
• Right to Restrict Processing: The right to request that use of your information be limited in certain cases
• Right to Object: The right to object to certain types of processing of your information
• Right to Portability: The right to request your information in a structured format

9. Protection of Minors

ej333 provides services only to those who are 21 years of age or older. We do not intentionally collect any information from minors. If a minor's information reaches us for any reason, it is deleted immediately. We act promptly on requests from parents or guardians.

Age verification is an essential part of our security framework. In cases of doubt, an account may be suspended and verification may be requested.

10. International Data Transfers

Some of ej333's technology infrastructure and service providers may be located outside Bangladesh. In such cases, your information may be transferred to another country. We ensure that any such transfer takes place under appropriate safeguards and that the security of your information is maintained.

All international partners are contractually bound to follow ej333's privacy standards.

11. Third-Party Links

Our platform may contain external links to third-party sites. ej333 is not responsible for the privacy policies or content of those external sites. We recommend reviewing the privacy policy of any third-party site before visiting it.

12. Changes to This Policy

ej333 reserves the right to update this Privacy Policy at any time. In the case of significant changes, users will be notified by email or through a notice on the site. Continued use of the site after any changes take effect will be taken as acceptance of the updated policy.

The date of the most recent change will always appear at the top of this page as "Last Updated". We recommend reviewing this page regularly.

13. Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week.